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MITCH BERG
I love the challenge of a complex project.

One thing all my portfolio examples - and products in general - have in common is the need for a keen analytical sense, inquisitive empathy for users, and a talent for collaboration in solving complex user interaction problems, on time and under budget.

Take a look at my resume, or my case studies.  Let's talk

UX Designer, UX Architect, Problem Solver

Case Studies

I stand out at innovating under pressure, at leading collaboration across teams and organizational silos, and at getting win/win results that satisfy users and stakeholders alike.

 

Dive in and see how I can help you, your clients and your users.

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A Brand New Product (Patch for Neurons, Ivanti)

#Product Design | #Research | #UX Design | #Leadership | #UX Process | #SaaS

 

The mission, for a product manager, a tech lead and I, was to create a cloud-based patching system from scratch, that would be the easiest to use and easiest to scale of any on the market.

 

The product is a 2025 Stratus Award winner, and I'm listed as a co-inventor on four engineering patents related to the product.  

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Impact: Earnings >$10M/Year

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Read about Patch for Neurons >

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Turning Insights Into Action (Compliance Reporting for Ivanti Neurons)

#User Research | #UX Design | #Visual Design | #UX Strategy | #SaaS

 

While doing usability testing for Patch for Neurons we heard a recurring theme among users.  I turned that observation into a feature unique among industry products – and a couple of patents.

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Impact: Innovation recognized by Gartner. Unique in market.  Unlocked several large sales. 

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Read about Compliance Reports >

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Responding to the Market (Ring Deployment for Ivanti Neurons)

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#UX Design | #Visual Design | #Data Design | #User Research | #SaaS

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The biggest single enhancement to Patch for Neurons has been Ring Deployment – allowing users to structure and manage automated testing of patch content.

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Microsoft does it.  We needed to do it better.

Impact: >$10M in sales dependent on feature.

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Read about Ring Deployment >

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See more Case Studies

Accomplishments

Patents

My work at Ivanti led me to a total of three engineering patents and a design patent, registered in the US and internationally.

Hackathon Wins

I was on teams that placed in the running for two Ivanti corporate hackathons. 

  • “Headless Console” (2019):  My team proved that could drill through a port on the firewall to remotely manage on-premises patching consoles anywhere in the world.  This led directly the development of Patch for Neurons.  First place. 

  • Patch for Mobile:  I led a team of six – a UXer, a PM and four software engineers – in ideating ways to effectively use Patch in a mobile environment.  Third Place out of over 80 entries.  

Industries

I’ve worked in quite a few different industries:

  • Network Security (Ivanti)

  • Banking (USBank)

  • Health Insurance (UHG, Anthem/Blue Cross)

  • Non-Emergency Medical Transportation (Logisticare)

  • Mortgage Servicing (Black Knight Financial Services)

  • E-commerce – Digital River, Digikey

  • Manufacturing (Ecolab)

  • Sales Support (Ecolab, Emerson)

  • Point of Sale (Lifetime Fitness)

  • Commercial Credit (USBank)

  • Mortgage Origination (Wells Fargo Home Mortgage)

  • Storage Networking (StorageTek)

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